Unified portal for appliance repair service

The officials from consumer affair ministry meet the top appliance manufacture’s representatives of LG, Samsung, Harvell’s, Philips, Sony, Blue star, Panasonic and others and discussed about unified portal for repair home appliances.

“We are going to develop a unified convergent portal for repair and maintenance of basic home appliances, including ROs, gas stoves, and refrigerators. Later, we will expand it to other consumer durable products, too,” Rohit Kumar Singh, consumer affairs secretary, told news reporters.

Its a solution of the appliances consumers who lost the warranty card during the warranty time, it can easily access through portal and do a claim.

For detailed report, please click here

Right to repair act 2022

Central government appointed a committee to develop right to repair framework in the country. As per this draft of the law its compulsory to share the appliances and electronic items details with consumers and so they can repair the products themselves, or utilize the third parties rather than the company service center. At present company are not repairing the spare sparts, they replace even it has a small problem. It make a big cost of the consumers if the products is out of warranty.

Read the how it is good for the consumers.

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